In the current market environment, the Group places a strong focus on the development of its staff. In a competitive landscape, high quality service, efficient management and operational excellence are key to business success.

The Group's employee policy is focused on transparent employment conditions, high professional standards and personal motivation of drivers and other employees based on a detailed system of KPIs. The Group has a unified system of base remuneration levels and a KPI system across all subsidiaries to ensure fair remuneration to stimulate retention of qualified personnel, as well as lower fuel consumption and higher truck utilisation.

As of 31 December 2019 the Group had 2,708 employees. As at 31 December 2019, the Group's driver per truck ratio was 1.52.